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Digital transformation has become an essential aspect of modern business operations, with companies across industries investing in technology and innovation to stay ahead of the competition. To achieve digital transformation, organizations must adopt a holistic and strategic approach, not just implement individual technologies and tools. This is where MACRO solutions play a critical role. MACRO […]

“We want to go digital; move away from traditional banking to digital and transform our business,” said a senior banker. But in all conversation, he overlooked one component: the customer. My response is simple; ditching digital for a better customer experience is a priority before considering a transition. Banks around the world are moving towards […]

Building World-Class Leadership Capabilities Lloyd J. Edwards Jr. famously said, “you can’t teach leadership, but it can be learned.” Anyone can be placed in a leadership role, but to be good and thrive in that position requires solid leadership skills.  These are the 4 key capabilities leaders need to know: 1. Relationship building  A leader […]